October 2007

Dear John:

I want to thank you for the wonderful work done on my Acura. I truly appreciate your professionalism and your commitment to customer satisfaction. You definitely take pride in your work by paying attention to the details. In addition to the work done to the front end of my car, you went over and beyond what was required by offering to paint my weather worn hood. Thanks so much for the extra effort. The paint job was nicely done and now the car looks brand new. A dear friend of mine referred me to you. She is someone that you have done business with over the years. And, just as she stated, you can be trusted and you do great work. I hope I never have to get a car repaired again, but if I do, without a question and a doubt you will be one of the first people I will call. In fact, I’ve programmed K K Collision Center in my cell phone, just in case. Again, thanks for the exceptional service.

Gwen
Owner, 1996 Acura RL

Dear John,

I am compelled to write you to thank you most sincerely for the service I received from you and your staff recently. When you met me I was a complete stranger coming off the street with no appointment, and I could plainly see you were in the middle of a project. However, you dropped what you were doing, took my problem on as if it were your own, and proceeded to go about solving it with immediate care and attention as if I were your dearest friend and highest priority. Throughout your service this is how you made me feel, and indeed I am grateful. Every aspect of your business is of the highest caliber. I was astonished with the speed with which you were able to manage my repairs. Then I was amazed at the quality. You and your team are magicians, truly skilled at what you do. All of this at a price that I'm sure was a gift. Thank you, thank you, thank you. It is so wonderful to receive exceptional service from genuinely caring people such as yourself. I feel like I made a friend.

Yours most sincerely,

Julie Lancia

Dear John (and the rest of K K Collision),

I just wanted to thank you for the wonderful repair you did on my Dodge Durango. Having your car side swiped is never a good thing, but I’m so glad you were able to work with the responsible party and get the car fixed quickly. From the second I walked into the front office, I was greeted with a smile and a welcome! I appreciate your wonderful customer service. You made me feel like my business was important to you and you had a sincere interest in helping me out! My car was returned to me quickly and it was looking better than ever! I can’t remember the last time my car was so clean. I am very grateful for your work and I will definitely be happy to tell others about the amazing service I received at K K Collision Center.

Thank you.

Kacey Locke
Folsom, Ca.

Dear John and Staff,

When my NEW Toyota Prius was damaged by another driver I was convinced it would not be the same. I was recommended to your shop by some co-workers whom you have worked for in the past. I am writing to tell you that my Hybrid Prius is at least as good as new. I could not be happier that I found your shop to complete my repairs. Many thanks to you and your staff for an outstanding job. I will be recommending you to everyone who may need your services. I must say I am very happy that I did not take my insurance company’s recommendation of a shop.

Sincerely,

Asher Lower

May 2008

Dear John,

I wanted to take a moment to express how thankful I am for all your hard work repairing my Lexus GS300. I was hit by a truck that left the scene of the accident and was put in a really bad situation. I was referred to you by a friend and couldn’t be happier with the outcome. I explained my situation to you and without even looking at my car you promised you would take care of everything. My car looks fantastic and you exceeded my expectations with friendly service. Sacramento needs more body shops that handle business the way you do. I won’t hesitate to refer my friends and family to you when they need a good body shop.

Thanks again,

Danielle Morgan

May 2009

Dear John,

I came across K K Collision Center through the AT&T Yellow Pages looking for an honest shop that dealt with insurance repairs. After being hit on the front passenger side, which shifted and bent my bumper, right fender, right headlight and making my door open with the sound of a gunshot. I needed someone who could do a quality job at a reasonable price. I came in and John (the owner) did an estimate, which took about twenty minutes. Being a young woman I really appreciated how he broke down what needed to be replaced, what he intended to do and what the cost would be. It was nice walking into a shop not feeling like an idiot or feeling the person behind the counter was trying to scam you. John helped me out as it was my first accident and offered a timetable that worked with my odd schedule (I work swing shift) as well as setting me up with Enterprise Rent A Car around the corner from his shop. After picking up my car I was more than delighted at the results. My car looked fantastic, brand new as if it had come off the lot. John even had the car detailed so I could show it off. The paint match was flawless. I was surprised as my cars color was a particular shade and finish (red pearl). I would recommend K K Collision Center for any repair large or small. You’ll be sure to know your car is worked on an efficient and knowledgeable crew. It’s reassuring there are still good, honest and hard working people who care about the job they do and the customers they serve.

Danielle Funk

Dear John,

I will only trust K K Collision and John Hein to take care of my cars. I know that I have a fellow resident that will do the job right the first time. Not only does he stand behind his work 100% but he lives nearby if there is a problem or a concern. Trust John and KK Collision to keep your car looking like it belongs in Rancho Murieta!

Julie Pryor, North Resident